Returns & Refund Policy

Thank you for shopping with The Meek Boutique. We hope you are delighted with your purchase, but if you wish to return an item for a refund here is what you need to do.

Returns

You have a maximum of 14 calendar days to return an item from the date you received it, but we would ask that you return it ASAP. To be eligible for a return, your item must be unworn, unwashed, complete with The Meek Boutique and brand tags in place, and in the same condition that you received it. Parcels that are returned after the 14 calendar days have elapsed may be eligible for an exchange instead, but this is at our discretion. No returns are accepted for socks and jewellery.

We don't print an invoice out to go in each order we send as you get an email from us, and all that paper and print adds up. Call it our little bit to help the environment!

Your return parcel MUST contain a note with your full name on it.

The return address is on your parcel label, and is 21 First Street, Tunbridge Wells, Kent, TN3 0EU.

NB. Please use brown tape or similar to reseal your return parcel. Sellotape does not stick to the paper mailbags, and you risk your returned items never getting to us. We are responsible for your parcel only once it has been received into our warehouse. Items lost in transit will not be treated as returned.

Refunds

Once we receive your item, it will be inspected. If your return is approved, we will notify you and a refund will be initiated via your original method of payment through Shopify. You will receive a credit within a certain number of days (depending on your card issuer’s policies).

Please note we cannot be held accountable for clothes have been washed incorrectly. We always advise washing at a maximum of 30 degrees with no conditioner in the detergent, and drying naturally and not in a tumbledrier.

Return Shipping

You will be responsible for paying for your own shipping costs for your return. Please return your order to us by Second Class Signed For (there is no need to send back Special Delivery which is very expensive) and keep a proof of postage. Failure to return by this method will result in us being unable to refund in the event of it going missing.

Contact Us

If you have any questions on how to return your item please get in touch with us via email at lynne@themeekboutique.co.uk